Returns Policy

Please note that digital licenses can only be refunded if this is requested via live chat or email to [email protected] within 14 days of the purchase. No Licenses will be refunded after this period. Software compatibility is entirely a responsibility of the customer to check as we are the license seller, all software is provided by Microsoft and copyright of that company.

Refunds will not be provided for compatibility issues

The only case in which a valid and working license can be refunded is in case of a duplicated order, not any other.

Defective key codes will be replaced or refunded depending on customer’s choice. Defective codes can only be proven by the company only with an output from Microsoft.

Softwaresupply does not take responsibility for any underlying local issues with the computer that could prevent the normal functioning of any software.

All Products sold on Softwaresupply includes 1 year of support warranty.

Please refer to this link for the laws and regulations on software distance selling: